Your Perfect Africa © 2022 All rights reserved
We provide this policy in accordance with POPI, detailing the lawful approach we take in the collection of information and in regard to the management, use and processing of all information collected from you and other legitimate sources and all subsequent dealings with your lawful representatives, credit reporting bodies and other entities listed in this policy.
In the course of our business we only process personal information in relation to our clients in terms of the services requested by them, which will be detailed in the agreement between us (“the lawful purpose”).
We gather information about yourself primarily from you and in some instances from other organisations, agents, services providers, advisers, credit reporting bodies and/or Government agencies.
We process personal information:
By clicking ‘submit’ on our website you are expressly providing your consent to us to collect your details to process the information for the lawful purpose.
We collect personal information in South Africa from these possible legitimate sources:
In all circumstances the information is held by us on our secure systems or data base. We undertake to take all reasonable and necessary steps to secure the integrity and confidentiality of your personal information and protect your information from misuse, loss, interference, unauthorised access, modification or unauthorised disclosure.
Electronic copies are held in a secure environment, with the application of appropriate passwords and other computer and software security techniques.
Once you have submitted your information and provided consent for us to use of your information, we are entitled to use your personal information as follows:
We will use your personal information for the purposes of providing you with the services as per your agreement with us.
We do not sell, trade, share or rent your personal information to any third party for marketing purposes unless you have given your permission for us to do so.
We may, for an indefinite period, unless otherwise notified by you, use the information provided by you for promotional, marketing, research and profiling purposes. We will add your contact details to our database and may also send you emails from time to time about our offers and offers of our third-party advertisers. Every group email that is sent to our database also contains an “unsubscribe” option.
Should you at any point in time wish to opt out from the use, collection and processing of your personal information, this can be done by informing us at firstname.lastname@example.org. You may be informed about the goods, services and/or products through a range of communication methods, including telephone, SMS, email, social media, other electronic means and/or targeted advertising.
Unless requested not to, we may aggregate and hold the information we collect to research and help us understand broad demographic trends, but before we use or hold such aggregated data we remove anything and everything that identifies you personally. This generic de-identified and aggregated information may be shared with third parties and in this event, we undertake to never share any of this information if it is personally identifiable without your prior consent. We take your privacy seriously and we are committed to protecting it. If you would prefer not to participate in this generic de-identified data gathering, you can opt-out by notifying us at email@example.com.
From time to time we may have notifiable matters that we wish to communicate to you. You may request a hard copy, or emailed copy, of the notifiable matters or notify us that you opt out of this service at any time.
The information you provide may be transferred across foreign borders.
This information transfer is permitted under Chapter 9 of POPI which authorises the access seeker (known as the responsible party) permission to transfer the information across foreign borders in the following circumstances:
There are 2 ways you may complain:
There is no charge for lodging a complaint.
How we will deal with such a complaint: We will write to you acknowledging receipt of the complaint. After appropriate investigation, the Privacy Manager will write to you as soon as practicable after a decision has been reached, outlining the decision and the reasons for reaching it.